What we collect
What you tell us. When you send a message or ask for a quote, we get your name, email, phone number if you add it, your event details and how you heard about us.
When you book. Bookings go through Google Calendar, which collects your name, contact details and event information. We don’t take payments on the site.
When you browse the site. We use Google Analytics, through Google Tag Manager, to see how people use the site: pages visited, device and browser type, rough location (city level), and how you got here, including the campaign tags on links in our ads and posts.
How we use it
- To answer your questions and send quotes.
- To plan and show up for your event, and send confirmations and reminders.
- To see which ads, posts and pages actually bring in bookings, so we spend less on the ones that don’t.
- To fix problems and make the site better.
We don’t send marketing emails.
How long we keep it
We keep messages and booking details for as long as the IRS requires for our records and taxes. Analytics data is kept for 14 months and then deleted automatically.
Your choices
You can ask us to show you what information we have about you, fix anything that’s wrong, or delete it. Just send us a message.
Children
This site is for adults planning events. It isn’t meant for children under 13, and we don’t knowingly collect their information. We also don’t post photos of children from our events.
Keeping it safe
We use services with solid security, limit who can see your information and keep the site on HTTPS. No system is perfect, but we take reasonable care.
Changes to this policy
If we change how we handle your information, we’ll update this page and the date at the top.
Contact us
Questions about your information? Email events@cottoncandymadness.com or send us a message.